Returns & Refunds
What is your return window?
Yes, eligible products may be returned within seven days of delivery if unused, undamaged, and kept in original packaging.
How do I request a return?
Contact us through WhatsApp or email with your order number, product photos, and reason for return.
Who pays return shipping charges?
Return shipping is free for damaged, defective, or incorrect items. Other approved returns may incur shipping charges.
When will I receive my refund?
Refunds are processed after inspection and returned to your original payment method within five to seven business days.
Which products cannot be returned?
Customised, assembled, used, or clearance products cannot be returned unless they arrive damaged or defective.